Recovery Issues

Clean Up / Waste Disposal

Helping residents move furniture to the roadside and then collecting it (dependent on insurance and advice).
  • Advice on disposal on food waste, furniture and household items (e.g. fridges, freezers, cookers, washing machines and damaged household goods)
  • Help lines and temporary Customer Contact Centre
  • Distributing waste bags / food waste bags
  • Vulnerable residents / uninsured
  • Waste collection points / Normal collection service
  • Street cleaning and house clearing –clearing of contaminated sediment


  • Homelessness and displaced residents
  • Housing issues e.g. helpline and support centre, housing teams door to door, questionnaires, Identifying affected properties, working with local communities)
  • Humanitarian assistance needs including homeless / displaced residents and psychological impacts
  • Alternative water supplies
  • Restoration of power, communications and water

Public Assets Affected

  • Buildings
  • Roads
  • Bridges
  • Highways
  • Schools etc


  • Displaced businesses
  • Business continuity
  • Lack of power
  • Domestic and business insurance issues
  • Public health - clearing of contaminated sediment / debris
  • Impact on the local economy
  • Education
  • Communications and the media
  • Internal – staff and Members
  • External – Cheshire West and Chester Residents, media, general public, politicians and government agencies
  • Using Cheshire West and Chester Council website, leaflets, advertising, public meetings, Neighbourhood Forums.

The Future

  • Housing/homelessness
  • Welfare
  • Business
  • Economic renewal
  • Communities
  • Planning/Local Plan
  • Assets
  • Education
  • Infrastructure for local businesses and the economy

Legislation and Strategy

Two key pieces of legislation apply to the local authority when considering flood preparedness, mitigation, risk management and recovery. Firstly, the Flood and Water Management Act (2010), which aims to improve flood risk management, and secondly, the Civil Contingencies Act (2004), which ensures that authorities alongside their partners, are prepared to respond to and recover from major incidents, in support of the local community (see above).

As the Lead Local Flood Authority for the CWaC area the council has the lead role in managing flood risk from surface water, groundwater and ordinary watercourses across the borough. This involves close working with partners involved in flood and water management, including the Environment Agency and the water utility companies.

Responsibilities include:

  • Applying and monitoring a Local Flood Risk Management Strategy.
  • Maintaining a register of local structures and features that are likely to have a significant effect on flood risk
  • In the event of a significant flood, investigate to an appropriate level whether the relevant flood risk management functions were exercised correctly
  • Contribute towards sustainable development when exercising a flood risk management function
  • Act as the Sustainable Drainage Approving Body and to approve and adopt all new sustainable drainage systems that serve two or more properties in the borough.

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