Hackney Carriage and Private Hire Licensing Policy consultation

​This consultation is now closed.


Cheshire West and Chester Council has responsibility for licensing hackney carriages and private hire vehicles, drivers and private hire operators throughout the borough. The Council is reviewing its policy for hackney carriages, private hire vehicles, drivers and private hire operators.

Hackney Carriages generally known as Taxis (they have a “Taxi” sign on the roof), are available for immediate hire. They can be hired by being hailed in the street or from a designated rank or pre-booked in advance.

Private Hire vehicles can only be booked in advance through a licensed Private Hire Operator. They cannot be hailed in the street or booked via the driver.

The current policy was introduced in April 2013 after a full public consultation. The aims of the policy are:

  • The protection of the travelling public, including vulnerable groups.
  • The provision of good access to hackney carriage and private hire services, including safety and comfort.
  • To ensure that licence holders are fit and proper persons.

How to get involved

The formal consultation period runs from 30 November 2015, until 21 February 2016.

This consultation is aimed at the public as a separate consultation is being done with owners and drivers of Hackney Carriages or Private Hire Vehicles.

You can complete the survey online or by printing off the questionnaire and posting it back to us. If you want a paper questionnaire sending to you, then please contact us.

Other ways to take part:

How your views will be used

In order to fully inform the policy decision the Council is interested in hearing from users or potential users of Hackney Carriage and Private Hire Vehicles. The type of vehicle licensed as a hackney carriage is particularly important because of their availability for immediate hire. We are therefore particularly interested in hearing from service users or potential users who consider themselves disabled or have particular vehicular needs.

Further information

Council information is also available in audio, braille, large print or other formats. If you would like a copy in a different format, in another language or require a British sign language (BSL) interpreter:


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