let’s talk Adult Social Care Services Cheshire West & Chester Council We valued your views from the recent Let’s Talk consultation One of the key commitments within the Council’s

In particular, we would like to thank all those on the Steering Committee and Theme Groups The Parish Council would also like to thank Cheshire West and Chester Council, Kirkwells

Published by the Research, Intelligence and Consultation Team If you would like further information about this report, please contact the Research, Intelligence and Consultation

Public Health Wellbeing Services Consultation Report 2017 2 Contents What is working well and what needs improving Views about the vision for the proposed model

BWVCs are also in use by Complaints You can complain if you are not satisfied with the service you have received from the Council using the standard Council complaints procedure

We will deal promptly with any complaints about the services we provide Compliments are passed on to the people get_involved/have_your_say/comments_and_complaints_procedure

Ask a question at a public meeting Comments and complaints procedure

have in place a procedure for dealing with complaints made in relation to the handling of the terms “procedure for dealing with complaints” and “internal review” are to be treated